| Customer Reviews: Average Rating:  Rating : - Everything is covered in grease :( I'm so upset, I received this dryer for Christmas and used it for the first time today to find out that all the poles and lines are covered in grease. All of my clothes, towels and sheets are now coved in it also.
I will call the company on Monday to find out if this is not the norm, maybe I just got unlucky and received a lemon. But for now I'm so mad that my clothes may be reuined, I will have to wash them all again and see if I can get all the grease out.
Has anyone else experienced this? I'm not talking a little grease on the center pole so it will slide, I'm talking thick smudeges of it on all the poles and lines. The thing reeks and so do all of my clothes now that I brought them in the house. I tried to wipe it down but it's not helping and is an unbelievably daunting task with all of the lines, I think it's impossible for me to clean it up enough to be used.
But on the other hand I love the design, it is very sturdy and I would try another one if it isn't covered in grease.
UPDATE: The company was extremely apologetic, they said that is definitely not normal and have shipped out a new one immediatley. I'm very happy with their customer service and would difinitely update my rating to 4 stars as I do love the design and quality. + See Full Customer Review |  |